The exact tasks depend on your portfolio, source records, software permissions and engagement scope. Each workflow should leave a traceable record of the source, review, exceptions and handoff.
Rent batches and rent-roll validation
Check the period, property, unit and tenant population before a scheduled rent batch is treated as complete. Compare expected charges with posted activity, review exceptions and keep a record of missing, duplicated or unexpected entries.
Payment application and receipt records
Review receipts from the available bank, payment processor or collection records; check tenant and charge allocation, partial payments, unapplied cash and timing differences. External collection receipts can be reconciled to the supporting remittance details.
Move-ins, move-outs, renewals and transfers
Maintain the accounting side of approved lease lifecycle changes: opening balances, effective dates, unit or property changes, recurring charges and closing ledger checks. Lease decisions and operational approvals stay with the client.
Late fees and other approved charges
Check charge records against the client-provided instructions and documented lease information. Flag missing support, inconsistent application or unusual entries for the responsible property manager to review.
NSF items, reversals and adjustments
Trace a returned or reversed payment to the original receipt, bank activity and tenant account. Prepare the proposed ledger treatment within the agreed workflow and document unresolved items for approval.
Tenant deposits and liability schedules
Keep refundable deposits distinguishable from rental income, review tenant-level balances and compare schedules with the relevant control accounts and available bank records. Move-out refunds or deductions require client authorization and applicable professional review.
CAM and recurring tenant billing
For commercial properties, organize the supporting expense pools, tenant allocation schedules and estimate-to-actual differences. Calculations follow client-approved lease interpretations and allocation policies; disputed interpretations are referred to the client and its advisers.
Property and management-company close
Help connect tenant activity with bank reconciliations, property-level general ledger accounts, management-fee schedules, recurring accruals, payroll-related entries and owner-report preparation when those tasks are included in the engagement.